Disclaimer: For the convenience of the Parties, this Agreement is drawn up in two languages: Italian and English. In the event of a dispute, the Italian text is the only one that has to be regarded as authentic, and the only language has to be considered Italian.
1.Data Controller and Data Processor
Data controller: WEBINARPRO S.R.L. Via Camillo Finocchiaro Aprile, 14 – 20124 MILAN Email address: firstname.lastname@example.org
Responsible for data processing: Fabio Ballor – AD Webinarpro
Email address: email@example.com
What data we collect
We collect some data directly from you, such as the information you enter, data relating to the courses you follow and data from third-party platforms to which you connect with Webinarpro s.r.l. In any case, we do not and we will never ask you for data exceeding that necessary for our business.
2.1 Data provided directly by you
We may collect various data from you or about you, depending on how you use the Services. Here are some examples to help you understand what data we collect. When you create an account and use the Services, including through a third party platform, we collect the personal data you provide directly, including:
Date of Birth
City and Province
2.2 Cookies and data collection tools
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Webinarpro s.r.l. uses the following types of cookies:
Preferences: cookies that remember information about your browser and your favorite settings that determine the appearance and behavior of the Services.
Security: cookies that allow you to access the Services, protect your account from unauthorized access and detect and prevent the abuse or unauthorized use of your account. • Functional: cookies that store functional settings.
Session status: cookies that track your interactions with the Services to help us improve them and your browsing experience, remember your login details and allow the processing of course purchases. These cookies are strictly necessary for the correct functioning of the Services, therefore, if they are disabled, some features may no longer work or be unavailable.
You can set your browser to be notified in case of attempts to insert cookies on your computer, limit the type of cookies allowed or reject them altogether. If so, however, you may not be able to use some or all of the features of the Services and your experience may be different or less functional.
Some of the third party partners that provide certain functions on our site may also use Local Storage Objects (also known as LSOs or flash cookies) to collect and store data.
In its Services Webinarpro s.r.l. uses third-party analytics services for browsers and mobile devices, such as Google Analytics, Facebook, AdWords, Clickfunnel, Google TagManager. These services make use of Data Collection Tools that allow us to analyze your use of our products or services by providing information regarding, for example, the third party website from which you came to us, the frequency of your visits, events occurring in the Services, usage and performance data, and the source from which the application was downloaded. We use this data to improve ourselves, better understand how the Services work on various devices and provide information that may interest you.
2.4 Online Advertising
We use third party advertising services such as Facebook, Google AdWords with re-marketing and re-targeting to and other ad networks and servers to advertise the Services on other websites or applications you use. Advertisements may be based on things that we know about you, such as your Usage Data and System Data, and things that these advertising service providers know about you based on their tracking data. The advertisements can be based on your recent activity or on the activity carried out over time on other sites and services and can be customized according to your interests.
Depending on the type of advertising service used, cookies or other tracking technologies may be placed on your computer, phone or other device to collect data about your use of the Services and these tracking technologies may be used to offer you personalized advertisements. As for other devices and operating systems, we recommend that you consult your privacy settings or contact the operator of your platform.
For what purposes we use the data
We use your data for various purposes, for example to offer our Services, communicate with you, solve problems, prevent fraud and abuse, improve or update the Services, analyze the use of our Services by users and offer personalized advertisements, as required by law or necessary to protect safety and integrity.
We use the data we collect through your use of the Services to:
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Offer and manage the Services, for example to display personalized content and facilitate communication with other users;
Process your requests and orders regarding courses, products, specific services, information or functions;
Communicate with you about your account.
WebinarPro s.r.l. shares some data about you with the organizers of the Webinar events in which you participate if they are external, companies operating on its behalf, business partners, analytics and data enrichment providers, your social media providers. Webinarpro s.r.l. may also share data concerning you for security purposes, compliance with the law or as part of a corporate restructuring and with those who are responsible for preparing the accounting documents in order to comply with the law. Finally, it may share data in other ways if it is aggregated or anonymised or if it obtains your consent.
Below are some subjects, by way of example and not exhaustive, of subjects with whom Webinarpro s.r.l. shares your data and the reasons why it does so:
With our CRM (Zoho CRM): We share the data concerning you with this system in order to guarantee a history of your orders and offer you products that may interest you and your business or your professional or personal activity.
With our Assistance Service (Zoho Desk): To guarantee you the ability to open assistance tickets so that our staff can provide you with the assistance you deserve in the shortest possible time.
With service providers, collaborators and agents: We share your data with third-party companies that perform services on our behalf, such as payment processing, data analysis, marketing and advertising services (including retargeting), e-mail services and hosting , customer service and support. These service providers can access your personal data and are obliged to use them exclusively in accordance with our directives, to provide the service we request.
With our billing system (FattureinCloud): to ensure the issuance of invoices, the tracking of payments and comply with the law on taxation and accounting.
With Zapier: to connect our technological infrastructure and ensure homogeneous and non dispersive storage of your data.
With our ChatBot service (Manychat): to always be available in real time and provide you with assistance on our products or services.
With third-party payment services (Stripe and PayPal) to ensure fast and secure payments.
PrivacyPolicy PayPal: https://www.paypal.com/it/webapps/mpp/ua/privacy-full For safety and legal compliance reasons:
WebinarPro s.r.l. reserves the right to disclose your data to third parties if (in its sole discretion) it believes in good faith that the disclosure is:
permitted or required by law;
request in the context of an investigation, an order or a judicial, governmental or legal proceeding;
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reasonably necessary following a valid subpoena, warrant or other warrant or other legally valid request;
request to identify, prevent or resolve cases of fraud, abuse, misuse, potential violation of the law (or rules / regulations) and / or technical or security problems; or
reasonably necessary, at its discretion, to ensure protection from imminent damage to the rights, property or safety of Webinarpro s.r.l., its users and employees, members of the public and / or the Services.
WebinarPro s.r.l. adopts security measures appropriate to the type and sensitivity of the data being stored. As with any Internet-enabled system, there is always the risk of unauthorized access: it is therefore important to protect your password and promptly report any suspected unauthorized access to your account. In any case, if we verify a data breach in our systems we will proceed to a specific communication to the Guarantor of the processing of personal data and you will be promptly informed.
WebinarPro s.r.l. adopts adequate security measures to ensure protection against unauthorized access, modification, disclosure or destruction of the personal data it collects and stores. These measures vary according to the type and sensitivity of such data. Unfortunately, however, no system is totally secure: it is therefore not possible to guarantee that communications between you and Webinarpro srl, the Services or any other information provided to us in relation to the data we collect through the Services can be immune from unauthorized access by third party. Your password is an important component of our security system and it is your responsibility to protect it properly. Do not share your password with third parties and, if you believe that this or your account has been compromised for any reason, change it immediately and write to firstname.lastname@example.org to expose your case.
6.1 Options available to you regarding the use of your data
You can choose not to provide us with certain data, but then you may not be able to use some features of the Services.
If you do not wish to receive our promotional communications, you can follow the unsubscribe procedure provided in the promotional communication received. Please note that regardless of your email preferences, we will still continue to send you transactional and relational messages regarding the Services, including administrative confirmations, order confirmations, important updates on the Services and notices about our policies.
To obtain information and control the cookies used for personalized advertisements by participating companies, consult the deactivation pages of the Network Advertising Initiative and Digital Advertising Alliance or, if you reside in the European Union, visit the Your Online Choices website.
If you have any questions about your data, our use of your information or your rights, please contact us at email@example.com.
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6.2 Access, update and delete your personal data
You can access your personal data that WebinarPro s.r.l. collects and stores and update them. To request access, correct or delete your personal data, send an e-mail to the email address firstname.lastname@example.org It can take up to 30 days to receive a reply. For your protection, we may require that the request be sent via the e-mail address associated with your account and we may need to verify your identity before implementing your request. Please note that we retain certain data in cases where there is a legal basis to do so, for example for the mandatory retention of documents and for the completion of transactions.
6.3 Protection of minors
We recognize the importance of protecting the privacy of minors and invite parents and guardians to play an active role in monitoring their children’s online activities and interests. Children under the age of 13 (or 16 in the European Economic Area) are not allowed to use the Services. In the event that we learn that we have collected personal data from subjects under the age indicated, we will take all reasonable measures to delete them.
If a parent has reason to believe that Webinarpro s.r.l. has collected personal data from a minor under the age indicated, you can send a request to the address email@example.com for this information to be removed.
Where we store your data
We store and keep your data on Aruba servers in Europe.
In the event that we need to make a material change to this policy, we will notify users by email, with a notice in our products or through another mechanism required by law. The changes will take effect from the day of their publication.
All terms in capital letters not defined in this policy are to be interpreted as specified in the WebinarPro s.r.l. terms and conditions document. published on our sites.